Category Archives: Business

SUCCESS TIPS: SET YOUR BUSINESS APART WITH GOOD CUSTOMER SERVICE

There is no mystery surrounding good customer service and you don’t have to take university classes to understand 3 basic truths:
1. that in life you should treat others the best way you would want others to treat you;
2. we are all customers of each other;
3. we lose nothing by being genuinely nice, polite, and empathetic. Continue reading SUCCESS TIPS: SET YOUR BUSINESS APART WITH GOOD CUSTOMER SERVICE

IT’S KILLING YOUR BUSINESS: NASTY ATTITUDES

Ever walked into a supermarket, excited and ready to spend that cash burning in your pocket only to change your mind, place back the items on the shelf, drop that shopping basket just anywhere and walk out frustrated because of an in-store staff’s awful attitude? YES? It happens a lot and it doesn’t have to be a supermarket. It could be a restaurant, a fuel station, a taxi, anywhere. Continue reading IT’S KILLING YOUR BUSINESS: NASTY ATTITUDES

FIRE YOUR MANAGERS- ALL TEN OF THEM, NOW!

Over the years most of us have come to imagine managers, CEO’s and directors as something close to perfect and untouchable. The reality is most of these are as much employees as any other person in any other position just that they are at a higher level that usually comes with a more unique and attractive set of privileges plus higher salaries. Continue reading FIRE YOUR MANAGERS- ALL TEN OF THEM, NOW!